Support

Overview

There are different kinds of users of Aduna software. Developers are system integrators, software developers and OEM partners. Enterprise users are end-user organisations or consultancy partners that deploy Aduna software for their customers. Aduna supports both user groups.

Aduna Enterprise Support Contract (AESC)

The AESC offers support on all Aduna Enterprise products. The combination of these products, called the Aduna Enterprise Suite, forms the basis for an enterprise-wide search infrastructure.

Important benefits

  • buy one contract, get support on all enterprise products
  • guaranteed response time
  • convenient subscription service

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Aduna Development Support Contract (ADSC)

The Aduna Development Support Contract (ADSC) has been designed to meet the unique requirements of software developers working in software production and research environments.

Important benefits

  • buy one contract, get development support on all products
  • direct access to Aduna technical team
  • convenient subscription service

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